Frequently asked questions
What is Onevyu?
It's the Conversation CRM for solopreneurs who sell in WhatsApp, Instagram, and Facebook DMs — pipeline, proposals, invoices, and follow-ups on one client record.
Is Onevyu a WhatsApp CRM?
Yes. Onevyu is a WhatsApp CRM (and Instagram CRM) for coaches and consultants: official Meta Business APIs, pipeline, proposals, and invoices on the same client record as the chat. Product page: https://onevyu.com/solutions/whatsapp-crm
Is connecting Instagram, WhatsApp, and Facebook safe and Meta-compliant?
Yes. Onevyu is 100% compliant with official Meta APIs and OAuth (Embedded Signup) for business assets only — WhatsApp Business, Instagram Business linked to your Facebook Page, and Facebook Page Messenger. It enhances human chatting instead of spamming automated bot responses, so you stay safe from account restrictions that hit aggressive automation tools. You authorize only the permissions needed to read and reply to business conversations. Personal WhatsApp or profile-only Instagram will not connect. Disconnect channels anytime in Connections. Full details: https://onevyu.com/privacy
Is there a free trial without a credit card?
Yes. 5 days of full Pro access. No credit card required — sign up free, then connect your business channels when you are ready. Guided setup in Connections usually takes about 15 minutes if you already have Meta Business assets.
Does Onevyu collect client payments on invoices?
No. Onevyu builds professional, branded invoices and shares view-only PDF links with clients. Payment happens outside Onevyu (bank transfer, UPI, card, etc.) on terms you set. Pro subscriptions for your Onevyu account use secure Paddle checkout.