Contact Onevyu
Questions about setup, billing, or your workspace? Email support@onevyu.com or send the form on this page. We reply within 24 hours, usually faster.
How to reach us
- Support email: support@onevyu.com — setup, Meta channel connections, billing, and product questions.
- Contact form: on this page. Name is required; add an email or phone number so we can reply.
- Security reports: support@onevyu.com with enough detail to reproduce — see security practices.
- No phone support. Written steps and screenshots are faster and clearer for setup and billing issues.
Before you write in
Two things resolve most tickets on the first reply:
- Check the help center — channel connection problems are usually a Meta prerequisite (WhatsApp Business number, Instagram Business linked to a Facebook Page you administer).
- Tell us what you expected and what happened, with a screenshot. "Instagram will not connect" and "the OAuth dialog closes after I pick the Page" are very different problems.
Sales and evaluation questions
Evaluating Onevyu for a coaching or consulting practice? The pricing page covers plans and the 5-day free trial, and Conversation CRM for solopreneurs covers the workflow. You do not need a sales call to start — the trial is full Pro access with no credit card.