Messenger is where your clients message you — add CRM to it Structure Facebook and Instagram Messenger conversations with pipeline stages, follow-ups, and professional proposals. The problem Messenger threads have no CRM context or pipeline stage Switching between Messenger and separate sales tools loses momentum Follow-ups in Messenger feel ad hoc without a system How Onevyu helps Messenger inbox via official Meta APIs Pipeline and client records on every thread Proposals and invoices without leaving the CRM Merged with WhatsApp in the unified inbox Common questions Does Messenger CRM include Instagram DMs?Yes. Instagram Business DMs and Facebook Page Messenger connect through Meta's business APIs in the same unified inbox.