Conversation CRM — inbox that becomes your CRM
Instead of juggling WhatsApp, Instagram, Facebook, proposals, and invoices, everything is in one place.
In short
Conversation CRM is software where business messaging and CRM share one client record — pipeline, proposals, invoices, and follow-ups live beside every thread.
The problem
- Paying for a DM inbox tool and a separate CRM with zero shared context
- CRM data entry separate from where conversations happen
- Replying to DMs without knowing proposal or payment status
How Onevyu helps
- WhatsApp, Instagram, and Facebook in one Conversation CRM
- Client context panel on every conversation thread
- Proposals and invoices beside the chat — no copy-paste
- One login, one subscription replaces two-product stack
The verdict
Onevyu is Conversation CRM for coaches and consultants: Meta Business DMs plus sales structure in one product from $29/month.
Onevyu as Conversation CRM
This page is the product landing — how Onevyu delivers Conversation CRM in one workspace. For the category definition, read What is a Conversation CRM? at /guides/what-is-conversation-crm. New to CRM tools in general? Start with What is a CRM tool? at /guides/what-is-a-crm. Searching CRM software more broadly? See CRM software for DM sellers at /solutions/crm-software.
How to know Conversation CRM fits you
Score any CRM against this checklist: Do first conversations start in WhatsApp or Instagram? Can pipeline live next to the thread? Do proposals and invoice status stay on the same client record? Are follow-ups personal, not only broadcasts? Does AI stay human-approved?
If you answer yes to most of those, Conversation CRM beats a traditional sales CRM or a chat-only inbox. Onevyu is designed around that checklist for DM-first service businesses.
Onevyu vs shared inbox vs traditional CRM
Shared inboxes solve reply speed. Traditional CRMs solve form-and-email pipelines. Conversation CRM solves DM-to-cash: stage, proposal, invoice, and next nudge on the same record as the WhatsApp or Instagram thread.
Stop treating DMs as a side channel. Unify WhatsApp Business, Instagram Business, and Facebook Page Messenger with the sales work that actually closes the deal.
Built for coaches and consultants in DMs
If your buyer workflow is DM → follow-up → proposal → invoice → delivery, see Conversation CRM for coaches at /for/coaches for the persona-specific path — same product, workflow framed for how coaches actually sell.
Onevyu vs Shared inbox / traditional CRM
| Feature | Onevyu | Shared inbox / traditional CRM |
|---|---|---|
| Starts from | DM thread on one client record | Message list or form/email contact |
| Pipeline beside chat | Yes — stage on the thread | Often separate or missing |
| Proposals & invoices | Built in on the same record | Usually another tool |
| Best for | Coaches & consultants closing in DMs | Support routing or web-lead teams |
Common questions
What is a Conversation CRM?
Software where messaging and CRM share one client record — pipeline, proposals, invoices, and follow-ups beside every WhatsApp, Instagram, and Facebook thread. Learn the full category definition in What is a Conversation CRM? at /guides/what-is-conversation-crm.
Who is Conversation CRM for?
Coaches, consultants, and service solopreneurs who close high-touch offers in DMs — not teams running paid ads to landing pages at enterprise scale.
How is Onevyu different from a shared inbox?
Shared inboxes route and reply. Onevyu adds pipeline stages, proposals, invoices, and follow-ups on the same record as every thread — sales structure, not just message sorting.
How is Onevyu different from a traditional CRM?
Traditional CRMs start with contacts from forms and email. Onevyu starts with the DM thread — built for conversation-led sales, not retrofitted integrations.
Which channels does Onevyu support?
WhatsApp Business, Instagram Business (linked to a Facebook Page), and Facebook Page Messenger via official Meta APIs. See /solutions/integrations-and-limits for setup requirements.
Is there a free trial?
Yes. 14 days of full Pro access with no credit card required.
Is Onevyu worth it for conversation crm?
Instead of juggling WhatsApp, Instagram, Facebook, proposals, and invoices, everything is in one place. Pro is $29/month or $299/year globally (₹1,799 / ₹17,999 in India), with a 14-day free trial and no credit card.
Where can I learn more about Conversation CRM as a category?
This page is the product landing for Onevyu as Conversation CRM. For the canonical education piece — definition, who it is for, channels, and comparisons — read the guide at /guides/what-is-conversation-crm. For a buyer-facing CRM software overview aimed at DM sellers, see /solutions/crm-software.
How is conversation CRM different from a chatbot?
Onevyu is not a chatbot. It is a CRM workspace where your real conversations happen — with structure, proposals, and billing built in.
Can I use this with WhatsApp Business and Instagram Business?
Yes. Onevyu connects through official Meta APIs for WhatsApp Business, Instagram Business (linked to a Facebook Page), and Facebook Page Messenger.