Conversation CRM — inbox that becomes your CRM
Instead of juggling WhatsApp, Instagram, Facebook, proposals, and invoices, everything is in one place.
In short
Conversation CRM is software where business messaging and CRM share one client record — pipeline, proposals, invoices, and follow-ups live beside every thread.
The problem
- Paying for a DM inbox tool and a separate CRM with zero shared context
- CRM data entry separate from where conversations happen
- Replying to DMs without knowing proposal or payment status
How Onevyu helps
- WhatsApp, Instagram, and Facebook in one Conversation CRM
- Client context panel on every conversation thread
- Proposals and invoices beside the chat — no copy-paste
- One login, one subscription replaces two-product stack
The verdict
Onevyu is Conversation CRM for solopreneurs: Meta Business DMs plus sales structure in one product from $49/month.
Onevyu as Conversation CRM
This page is the product landing — how Onevyu delivers Conversation CRM in one workspace. For the category definition, read What is a Conversation CRM? at /guides/what-is-conversation-crm. New to CRM tools in general? Start with What is a CRM tool? at /guides/what-is-a-crm. Searching CRM software more broadly? See CRM software for DM sellers at /solutions/crm-software. Comparing a team messaging CRM with salesbots? See Kommo vs Onevyu at /compare/kommo-alternative.
How to know Conversation CRM fits you
Score any CRM against this checklist: Do first conversations start in WhatsApp or Instagram? Can pipeline live next to the thread? Do proposals and invoice status stay on the same client record? Are follow-ups personal, not only broadcasts? Does AI stay human-approved?
If you answer yes to most of those, Conversation CRM beats a traditional sales CRM or a chat-only inbox. Onevyu is designed around that checklist for DM-first service businesses.
Onevyu vs shared inbox vs traditional CRM
Shared inboxes solve reply speed. Traditional CRMs solve form-and-email pipelines. Conversation CRM solves DM-to-cash: stage, proposal, invoice, and next nudge on the same record as the WhatsApp or Instagram thread.
Stop treating DMs as a side channel. Unify WhatsApp Business, Instagram Business, and Facebook Page Messenger with the sales work that actually closes the deal.
Conversation CRM vs HubSpot vs GoHighLevel
HubSpot is a traditional CRM: contacts from forms and email, then add-ons for messaging. GoHighLevel is an agency marketing OS: funnels, calendars, and snapshots for teams running ads. Conversation CRM is the category for people whose first conversation is a WhatsApp or Instagram DM and whose close is a proposal plus invoice on that same record.
Pick HubSpot if your pipeline is web forms. Pick GoHighLevel if you sell a marketing system to other businesses. Pick Onevyu Conversation CRM if you personally close coaching or consulting in Meta Business DMs and are tired of an inbox in one tab and a CRM in another.
Built for solopreneurs in DMs
If your buyer workflow is DM → follow-up → proposal → invoice → delivery, see CRM for coaches at /for/coaches for the persona-specific path — same product, workflow framed for how coaches actually sell. Channel pages: WhatsApp CRM at /solutions/whatsapp-crm and Instagram CRM at /solutions/instagram-crm.
Onevyu vs Shared inbox / traditional CRM
| Feature | Onevyu | Shared inbox / traditional CRM |
|---|---|---|
| Starts from | DM thread on one client record | Message list or form/email contact |
| Pipeline beside chat | Yes — stage on the thread | Often separate or missing |
| Proposals & invoices | Built in on the same record | Usually another tool |
| Best for | Solopreneurs closing in DMs | Support routing or web-lead teams |
Common questions
What is a Conversation CRM?
Software where messaging and CRM share one client record — pipeline, proposals, invoices, and follow-ups beside every WhatsApp, Instagram, and Facebook thread. Learn the full category definition in What is a Conversation CRM? at /guides/what-is-conversation-crm.
Who is Conversation CRM for?
Coaches, consultants, and service solopreneurs who close high-touch offers in DMs — not teams running paid ads to landing pages at enterprise scale.
How is Onevyu different from a shared inbox?
Shared inboxes route and reply. Onevyu adds pipeline stages, proposals, invoices, and follow-ups on the same record as every thread — sales structure, not just message sorting.
How is Onevyu different from a traditional CRM?
Traditional CRMs start with contacts from forms and email. Onevyu starts with the DM thread — built for conversation-led sales, not retrofitted integrations.
Which channels does Onevyu support?
WhatsApp Business, Instagram Business (linked to a Facebook Page), and Facebook Page Messenger via official Meta APIs. See /solutions/integrations-and-limits for setup requirements.
Is there a free trial?
Yes. 5 days of full Pro access with no credit card required.
Is Onevyu a Conversation CRM or a chatbot?
Instead of juggling WhatsApp, Instagram, Facebook, proposals, and invoices, everything is in one place. Pro is $49/month or $499/year globally (₹1,799 / ₹17,999 in India), with a 5-day free trial and no credit card.
Conversation CRM vs HubSpot vs GoHighLevel — which fits DM sales?
HubSpot fits form-and-email pipelines. GoHighLevel fits agencies running funnels. Conversation CRM (Onevyu) fits coaches and consultants whose first conversation is a WhatsApp or Instagram DM and whose close is a proposal plus invoice on that record.
Where can I learn more about Conversation CRM as a category?
This page is the product landing for Onevyu as Conversation CRM. For the canonical education piece — definition, who it is for, channels, and comparisons — read the guide at /guides/what-is-conversation-crm. For a buyer-facing CRM software overview aimed at DM sellers, see /solutions/crm-software.
How is conversation CRM different from a chatbot?
Onevyu is not a chatbot. It is a CRM workspace where your real conversations happen — with structure, proposals, and billing built in.
Can I use this with WhatsApp Business and Instagram Business?
Yes. Onevyu connects through official Meta APIs for WhatsApp Business, Instagram Business (linked to a Facebook Page), and Facebook Page Messenger.
Keep reading
- CRM software that starts where your deals already happen
- What Is a CRM Tool? Definition, Types & Buyer Guide
- What Is a Conversation CRM? (And Why Inbox + CRM Apart Fails)
- Best CRM for solopreneurs
- Kommo vs Onevyu: teams and salesbots, or a flat-price close
- From DM to Paid Client: The Conversation CRM Workflow
- From DM to Paid: Proposal & Invoice Workflow for Coaches
- CRM for coaches
- What Onevyu connects — and what it does not
- Meta conversation tool
- Meta Business Suite CRM
- Onevyu pricing